Privacy Policy

We respect your privacy rights and recognize the importance of protecting any data that is provided by you. Our privacy policy set out below describes what data or information is collected by us and subsequently how it may be used or shared while you are engaged in using or completing transactions from our services on offer.
It is conditional that by using, browsing or completing purchases on our site that you have inherently agreed consent to the practices identified within this Privacy Policy and confirm that you have read the information contained within this policy. We also describe the options that are open to you as the user regarding the retention and use of personal data by us and the actions you may take to review and/or request that we correct or delete information provide to us by you, the user.

Legal Basis
We endeavor to meet and comply with the provisions of the European Union General Data Protection Regulation, and all of the other Laws and/or legal acts that are applicable.
Your rights under the GDPR.
You have the right to:
a. Information
b. Access
c. Rectification
d. Withdraw consent
e. Object;
f. Object to automated processing;
g. Be forgotten;
h. Data portability

Data and personal information collected.
The personal data collected is only that which is provided to us by the customer, examples of this may include: name, address, email, payment method (eg. valid credit card number, type, expiration date or other financial information) and logon details.
Information from your browser when you visit our website is collected automatically. Information collected will typically include details such as your IP address, your browser type and language, access times, the content of any undeleted cookies that your browser previously accepted from us (see “Cookies” below), and the referring website address.
As part of our service, in order to fulfill your order we require details of your game user account and character name, or other relevant information as applicable, to complete delivery of your order. This information is used only to fulfill your order.

Why Information is collected
We collect personal information to provide Users contractual access to our site, to process User authorized payments, communicate receipts, troubleshoot problems, enforce any agreements or policies, and to facilitate the transactions. We may use the information collected to improve marketing, analyze site usage, improve content offerings, customize site layout.

Your Rights

At any time, Users have the right to withdraw their consent to using their personal information for the purposes of accessing and conducting of transactions on our site. To withdraw consent, users need to contact us by phone or email and advise us of their intention to withdraw their consent. It must be noted that once your consent is withdrawn access to our site will be removed.

Cookies
We may use cookies to facilitate access to our site and to personalize your online experience; this is essential for the operation of the site in order for Users to view the content.
Cookies can include analytical cookies which monitor the performance of our site and help Us to provide better products or identify areas needing maintenance.
Advertising cookies or third-party cookies may be used to provide specific advertising to Users which We believe are relevant to User’s interests.
Please note we cannot control cookies placed on your computer or device by third party advertisers

Web Beacons
We may also use Web beacons to assist us in the management and customization of services offered. Web beacons are used to monitor usage of our site and can be included with advertisements or email messages to provide feedback on if messages have been opened or acted upon.

Security

We aim to protect the privacy and integrity of the data that is collected by taking appropriate precautions, this includes utilising administrative protocols, technical safeguards, and physical security controls designed to limit access, detect and prevent the unauthorized access, improper disclosure, alteration, or destruction of the data under its control. All personal information held by Us is stored in a secure location.

We take reasonable precautions against external threats and to the security of any information obtained from and about Users. These precautions are used to protect against the loss, misuse and alterations of information under Our control.

When conducting online payment transactions, the third-party payment processors we use will provide Users with a secure web page through which billing information is submitted.

User Responsibilities
a. You, the user, will be responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorized access to your account.
b. You agree to accept responsibility for all activities that occur under your account or password. You must ensure that the password is kept confidential. If you believe that your password has become known to anyone else, you must inform us immediately.
c. Onlinewarchest.com reserves the right to refuse access to the website, terminate accounts, or cancel orders at our discretion. If the Seller cancels an order the Buyer will not be charged.